Frequently Asked Questions (FAQ)
What is Your Cancellation Policy?
You will receive an email reminder 2 days before your appointment. If you need to cancel your appointment, you should do so 24 hours in advance. We recognize that there are times when this is not possible. In these cases, fees may be waived.
Otherwise, appointments cancelled with less than 24 hours notice may be subject to a 50.00 cancellation fee. If you are a No Show you may be subject to your full appointment fee, and more than 2 in a one-year period may result in a termination of services. Fees for missed appointments will need to be paid prior to the next appointment unless approved.
What Forms of Payment do You Accept?
The forms of payment that are currently accepted include: cash, Visa/MasterCard, and checks (with approval).
We do not accept insurance as this is not a service that is typically covered. However, you will receive an invoice and are welcome to submit it to your company. We also do not accept American Express.
Payment is expected before your following appointment.
Where do You Provide Services?
I live Central Connecticut and provide services in the surrounding areas. Depending on the needs of the client, we might meet in the office, public space such as a library, school, or in-home. Services can also be provided via Skype.